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Microsoft introduces Customer Voice, a real-time customer feedback tool

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At Microsoft Inspire today, the company made several Dynamics 365 announcements, including Dynamics 365 Customer Voice, a real-time customer feedback tool that could compete with Qualtrics, the company SAP bought in 2018 for a cool $8 billion. Microsoft General Manager Brenda Bown says that as more customers move online during the pandemic, it’s more important […]

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This syndicated post originally appeared at TechCrunch

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