BImashup

BIJobs.com

Call Center Analytics Move The Industry Into The 21st Century

Posted on

Over the past few years, a lot of discussion has been centered on big data and predictive analytics in digital marketing. Conventional marketing departments have been slower to embrace this new technology, but they have also recently seen that it provides numerous benefits. Call centers in particular have started exploring new avenues to use artificial […]

The post Call Center Analytics Move The Industry Into The 21st Century appeared first on SmartData Collective.

Read the Full Article >>>>

This syndicated post originally appeared at SmartData Collective

Tagged , , , , , ,

Related Posts

FOLLOW US: Twitter
BIJobs.com