The biggest tech companies have put a lot of time and money into building tools and platforms for their data science teams and those who work with them to glean insights and metrics out of the masses of data that their companies produce: how a company is performing, how a new feature is working, when something is broken, or when something might be selling well (and why) are all things you can figure out if you know how to read the data.
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Many industries are benefiting from changes in data analytics. The call center industry is one of them. Call center analytics is changing the industry immensely.
However, data analytics isn’t guaranteed to solve all call center challenges without the right strategy in place. Some people think that the call center software industry has the potential to grow exponentially but this is not the case.
By its nature, sales one of the most social faces of a business, so it’s no surprise that there are tools being built for sales teams that are tapping into some of the most interesting dynamics of the world of social networking, and that the startups that are doing this most successfully are making a killing.
In the latest example, a startup out of Canada called Introhive — which has built an AI engine that ingests huge amounts of data from across disparate applications to help companies (and specifically anyone in their organization that is selling someone) to build better “relationship graphs” for target organizations — is announcing $100 million in funding.
Big data technology is changing the way companies around the world are operating. One of the biggest advantages of big data is that it has improved the quality of remote work.
Before recent advances in data technology, remote work wasn’t regarded to have the same status as working in an office. Many assume that when you work outside the office, you’re less likely to be productive.
How companies gather, manage and control data has undeniably become one of the most important aspects of business success today. It’s estimated that every human being creates at least 1.7 MB of data per second, and with each click, swipe, view, purchase, and shipment, your business collects more information on its customers that you can use to help manage your business more efficiently and drive more revenue.
Waterloo-based SkyWatch was among the first startups to recognize that the key to unlocking the real benefits of the space economy lay in making Earth observation data accessible and portable, and now the company has raised a $17.2 million Series B to help it further that goal. Fresh on the heals of a partnership with Poland-based satellite operator SatRevolution, SkyWatch is now set to bridge the gulf between satellite startups and customers in a bigger way as it lowers the barriers to entry for new companies focused on high-tech spacecraft payloads.
Business intelligence analytics provider Domo, Inc. (NASDAQ: DOMO) stock is pressing for another leg higher on the heels of impressive earnings result...
G2 Venture Partners, a firm that spun out of Kleiner and Perkins Caufield & Byers, has raised $500 million to support entrepreneurs that aim to make existing industries more efficient, environmentally friendly and socially responsible.
With Fund II, G2 is most bullish about technologies in transportation, logistics, manufacturing, agriculture and energy, with an increasing focus on sustainability, according to a spokesperson for the firm.
Last fall, Google's in-house incubator Area 120 introduced a new work-tracking tool called Tables, an AirTable rival that allows for tracking projects more efficiently using automation. Today, Google says Tables will officially "graduate" from Area 120 to become an official Google product by joining Google Cloud, which it expects to complete in the next year. From a report: The Tables project was started by long-time Google employee, now Tables' GM Tim Gleason, who spent 10 years at the company and many more before that in the tech industry.
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